JavaScript Job: Business Technology Architect (ServiceNow)

Job Description:

Collaborate with senior stakeholders from HR, I&T Business Partners and ServiceNow SME s (Enablement Technology Lead, ServiceNow Platform Architect, ITSM Product Owner) to design and build solutions that meet or exceed the technology needs of HR.

Serve as primary point of contact for ServiceNow related matters (new demand, issues, etc.) for HR.

Develop and maintain a strategic roadmap for the ServiceNow HR product/module, ensuring it supports current and future business needs.

Architect HR related business processes in ServiceNow leveraging OOTB capabilities and best practices.

Ensure compliance with relevant industry standards and regulations.

Provide consultative technical leadership to the HRSD business analysts and development team(s)

Provide strategic recommendations around technical best practices & industry trends

Troubleshoot and resolve complex technical issues related to the HRSD product/module

Act as Subject Matter Expert (SME) for HRSD regression and integration testing

Define, guide, and support the execution of our technical governance processes

Minimum Required Qualifications:

Bachelor's Degree

7+ years of relevant experience

2+ years of proven ServiceNow Architecture experience

Knowledge of HR function, processes, and best practices

Experience with the ServiceNow HR Service Delivery product

Proven experience as a ServiceNow product owner

Expert knowledge of and/or hands-on experience with ServiceNow products and capabilities, including but not limited to ITSM, HRSD, PSM, ITOM, SPM, Employee Center, ATF

Proficiency in scripting languages (JavaScript, PowerShell) and API integrations within the ServiceNow platform

Experience working in an agile environment

Excellent problem-solving skills and ability to provide innovative solutions to complex challenges.

Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders